Questions hotels ask us
Straight answers on dynamic pricing, online booking and how you get started.
What is Revwell?
The platform for the hotel spa. Guests book online, every time slot follows the revenue rules, and reception works from one calendar.
Can the price go above the treatment price?
No. The written treatment price is the reference. Revenue rules adapt each slot — last minute, occupancy, peak hours, quiet days — and never go above it.
What are revenue rules?
Rules you set once: occupancy, time of day, weekday, last minute, or a fixed price. From there, every slot updates on its own.
Does the guest pay when they book?
Yes. From a phone or the hotel website they pick a treatment and a time, add extras and pay online. Confirmation is instant.
Does the calendar prevent double bookings?
Yes. Therapists, rooms and areas have real availability. The system assigns who and what is needed and only publishes hours that can actually be booked.
Can I sell extras and vouchers?
Extras are offered in the booking flow, and their revenue is shown separately. A voucher is a treatment sold as a gift, with no time slot, and it counts toward spa revenue.
Can the booking page match the hotel style?
Yes. Font, colours and copy are yours. The page is in Italian, English, Spanish, French and German: treatment texts are generated and you review them before publishing.
What happens after a demo request?
We contact you within 24 hours. The demo starts from your treatments, your hours and your revenue rules. No commitment and no credit card.
Not the answer you needed?
Write to us from the contact page. We reply on your case, not with a generic pitch.